Ranges Studio respects your privacy and is committed to protecting the personal information of our students and their families. This policy explains what we collect, why, and how we keep it safe.
1. What We Collect
We collect only the information needed to safely and effectively run our programs. This may include:
- Student information: name, date of birth, and relevant medical or health information (such as allergies, conditions, or additional needs)
- Parent/guardian information: names, email addresses, phone numbers, and postal addresses
- Emergency contacts: names and phone numbers of additional contacts
- Enrolment details: class preferences, program history, and attendance records
- Payment information: billing name and payment records (we do not store credit card numbers directly)
We collect this information when you complete an enrolment form, contact us by email or phone, or communicate with us through our website or social media.
2. How We Use It
We use your personal information to:
- Manage enrolments and class placements
- Communicate with families about classes, schedules, and studio updates
- Provide appropriate care, including responding to medical or emergency situations
- Issue invoices and manage payments
- Meet our legal obligations, including child safety requirements
We may also photograph or record classes, workshops, and performances for use on our website, social media, and printed materials. Photography consent and opt-out details are covered in our Terms of Enrolment.
We do not use your information for marketing to third parties, and we will never sell your personal information.
3. Website
Our website uses Google Analytics to understand how visitors use the site. This data is anonymous, aggregated, and does not identify you personally. Google Analytics uses cookies, which you can control through your browser settings. For more detail, see Google's privacy policy.
4. Sharing & Security
Your information is stored securely and only accessed by authorised Ranges Studio staff. We keep it for as long as it is needed, and remove it when it is not.
We do not share your personal information except in the following limited circumstances:
- Emergency services: if required to protect the health or safety of a student
- Legal requirements: if required by Australian law, regulation, or court order
- Service providers: we may use third-party tools for invoicing or communication (such as email platforms), and we choose providers that handle data responsibly
5. Questions & Your Rights
You can ask to see, correct, or delete the personal information we hold about you or your young person at any time. You can also withdraw consent for photography at any time. Just get in touch using the details in the footer below and we will respond promptly.
We may update this policy from time to time. If we make material changes, we will notify enrolled families directly. The current version is always available at rangesstudio.com.au/privacy.